Shipping policy

At Key.B Collection our goal is to offer you the best shipping options. Every day, we deliver to customers, ensuring that we provide the very highest levels of responsiveness to you at all times. The time frame for order delivery is divided into two parts:

  • Processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

  • Shipping time: This refers to the time it takes for items to be shipped from our main location to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by USPS, UPS, or Fedex based upon customer selection and product availability. After processing and leaving our main location, items usually take between 3-7 business days to arrive at their destination but can take longer from time to time.